Fit scale
A fixed scale of five steps, from runs small to runs large, that shows shoppers how an item fits compared with its size chart.
A fit scale shows, next to the size chart, how an item fits compared with what the chart says. It has fixed steps with fixed words, so shoppers read it at a glance and the same way on every product. A one-line fit note under it says why, and what to do.
On a size chart
Ruban Size uses five steps, with one lit and its word beside it:
| Step | What shoppers read | What it tells them | Find my size moves the measurement |
|---|---|---|---|
| -2 | Runs small | Consider the next size up | up 0.55 of a size step |
| -1 | Runs slightly small | Between two sizes, go up | up 0.2 of a size step |
| 0 | True to size | Take the size the chart gives | not at all |
| +1 | Runs slightly large | Between two sizes, go down | down 0.2 of a size step |
| +2 | Runs large | Consider one size down | down 0.55 of a size step |
A good fit note names the cut and gives a direction, like the coats and jackets template's "Cut to layer: for a closer fit, take one size down."
In Ruban Size
In the chart's Fit and Find my size tab, pick a step under Fit scale, or "Not shown" if you don't know yet, and write a Fit note (optional). The five words show in the shopper's language without any translating on your side. Find my size moves its answer as in the last column, and says so: "This item runs small: we took it into account."
Templates that need one arrive set: jeans and activewear one step small, coats and scrubs one step large, tops and dresses true to size. On the Fit plan, returns by size flag a size from 3 size returns with at least 70% pointing the same way, and one click moves the scale one step. More in fit notes that help.
Read more
- ReturnsFit notes that help: "runs small" and the fit scaleA fit note helps when it names the cut and says what to do: "Slim cut: if you are between sizes, take the next size up." Put it under a fixed five-step fit scale, and let the size finder move its answer with the scale.6 min
- Sizing explainedWhat "true to size" means, and how to show itTrue to size means an item fits the way its size chart says, so shoppers take the size the chart gives them. A store shows it best on a fixed scale from runs small to runs large, with one line of fit note.6 min
- ReturnsReading your returns by sizeCount each size's returns as too small against too big. When one size keeps coming back the same way, the chart or the cut is off for that size, so fix the numbers or the fit scale. Ruban Size does the counting from Shopify's return reasons.6 min
Try Ruban Size on your store.
Free for 5 size charts. Pro and Fit start with a 14-day free trial, billed by Shopify.